This policy covers subscriptions to Trip2Quote (trip2quote.com), the itinerary and quotation software. Prices are in Indian rupees and exclude 18% GST, which is added at checkout and shown on your GST tax invoice.
Free trial
New accounts get a 14-day free trial. Nothing is charged during the trial. If you set up auto-debit during the trial, your bank or card may be charged ₹1 to verify the payment method; the plan price is charged only when the trial ends. If you don't choose a paid plan, your account moves to the Free plan when the trial ends — your data is kept.
Cancelling
- You can cancel at any time from Billing → Stop auto-debit in your account. No reason is needed.
- During the trial, cancelling stops auto-debit straight away and nothing more is charged.
- On a paid plan, cancelling stops future charges. Your plan stays active until the end of the period you've already paid for, then moves to the Free plan. Your quotations and data are kept.
- If you paid once (without auto-debit), there is nothing to cancel — the plan simply ends with the paid period.
Refunds
Subscription fees are charged in advance for each monthly or annual period and are not refundable once that period has started, including when you cancel part-way through it or move to a smaller plan. We refund in full when:
- you were charged twice for the same period;
- you were charged after cancelling auto-debit, because of an error on our side;
- a technical fault on our side stopped you from using Trip2Quote for most of the period and we couldn't fix it.
To ask for a refund, email hello@trip2quote.com within 7 days of the charge with your company name and invoice number. Approved refunds go back to the original payment method within 5–7 working days (the time your bank takes to show it may vary).
Changing plans
- Upgrading, adding the MICE add-on or adding users during a paid period: you pay only the difference for the days left in the current period, and the change applies straight away.
- Moving to a smaller plan or removing an add-on takes effect at your next renewal. No refund is given for the current period.
Failed payments
If an auto-debit renewal fails, our payment partner Razorpay retries it. Your plan keeps working for 7 days while it retries. If the payment still doesn't go through, the plan moves to Free — your data is kept and you can pay again at any time.
Contact
Questions about billing? Email hello@trip2quote.com. Trip2Quote is based in Gujarat, India. Payments are processed securely by Razorpay.